1. Personal Information We Collect and How We Use It
We collect and use your personal information for business purposes, including to provide the software or services that you request (collectively, “Services”), to communicate with you about them, and to do all things necessary to administer the Site and Services, and manage, protect and improve them.
“Personal information” is data that can be used to uniquely identify or contact an individual. There are a few ways in which you may explicitly and intentionally provide us with, and consent to our collection of, certain personal information. We may use links throughout the Site to provide you with the opportunity to contact us to request Services or information. In order to fulfill your request, we collect your name and address, phone number and/or email. By initiating any activity or transaction with us that uses financial information, you consent to providing your payment card data to us and any service providers processing the transaction as required to provide payment services to you.
You may send work orders to your drivers through software made available through the Site. While we would not have a reason to independently access such personal information (except as may be required by law), we would have access to their names and email addresses as we maintain and service the software.
You may invoice and collect payments from your customers through software made available through the Site. While we would not have a reason to independently access their payment card information (except as may be required by law), we would have access to their payment card information as needed to provide payment services to you. We do not offer any payroll services to pay your drivers or other personnel.
2. Other Information We Collect and How We Use It
Details of your use of our software and related services (subject to the terms of a separate end user license agreement with us), acquired from or through your account or the software, including, without limitation, performance-related and usage data (such as number of dumpsters across users, their locations, etc.) are available to us, and can be used to improve our software and services. We may also use such information on an aggregated basis in our discretion across our customers, including sharing such information with third parties of our choosing, provided that such information is not used to personally identify you. You have no independent right to see or use such information.
When you visit or interact with the Site, we, as well as our service providers (such as Google Analytics) may use assorted technologies that automatically or passively collect information (traffic data) about how the Site is accessed and used. Traffic data may include, but is not limited to, browser type, device type used to access the Site (i.e., computer or mobile device), unique number assigned to identify such device, operating system, application version, click path taken through the Site, your use of features or applications on the Site, and other publicly available information (including sites visited before and after the Site). This information helps us improve our Site and Services. Traffic data is generally non-identifying, but if we associate it with you as an identifiable person, we will treat it as personal information.
3. Do Not Track Requests; Third Party Tracking
Unless your browser settings are configured to make your online activities and publicly available information about your online activities (such as traffic data described above) invisible to usage analytics tools, we do not presently have the capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part.
Third parties, other than our vendors (such as our website analytics provider), do not have authorization from us to track which websites you visited prior and after visiting our website. That said, we cannot control all third party tracking and there may be some third party tracking over time and across third-party websites that occurs without our knowledge or consent.
4. Information We Share with Others
The Site is not directed to children. The Services are not intended for use by minors in the United States, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected the personal information of such a child we will take steps to delete the information as soon as possible.
7. California Privacy Rights
We do not share personal information (of California residents or others) with third parties for such third parties’ own direct marketing purposes.
8. Notice to Residents of Countries Outside the United States
When you register with the Site, your user account is password protected, but that security measure is only as good as the care you take to protect your password.
10. Policy Changes; Contact