Sales: 603-546-6751
Email: jim@cairnapps.com

What' s new with Box Tracker

How Box Tracker can benefit your customers

Box Tracker is a state-of-the-art cloud computing solution that helps small and mid-sized dumpster companies compete directly with their larger regional and national competitors. We focus on the following key business processes to enable you to provide world class service to your customers.

Information

Box Tracker provides a top down view of your business in real time. Our mapping capability shows your work orders, containers, drivers, and traffic conditions all in a single view. Custom map filters help you find the right container in proximity to your customers and send the closest driver to respond quickly to their needs. Having this information at your finger tips decreases response time while simultaneously increasing turn over and profitability.

Communication

Keeping your customer informed while you service their needs allows them to plan their day. Automating those communications puts a professional face on them while reducing your work load. Box Tracker uses email and text messages to do just that.


Email

Box Tracker can email your clients with reservation confirmations that inform the customer of the services you are performing, and when to expect you. Reminder emails can remind them to call for pick up and avoid costly rental fees.

Text Messages

Text messages can inform your drivers about urgent changes in their schedules, or they can be used to notify your clients when the drivers are on their way. The texting capability, combined with our on board mapping, can help route drivers around traffic situations that might otherwise make them late to the customer's job site.

Execution

Predictability

Features like service schedules for regular pick up add predictability to your client's project budget.

Simplicity

Box Tracker's intuitive design provides employees in each role powerful yet simple tools to do their jobs well. Simplifying the process means there will be fewer mistakes.

Continuous platform enhancement

The Box Tracker project is continuously being developed to provide better features for our clients. For your clients this means that industry-specific best practices are constantly being added to the application. Box Tracker and its sister application, Bin Tracker, are now in use by over 80 waste haulers throughout the United States and Canada. These haulers provide us a steady stream of new ideas to help better serve our customers and yours.



How will Box Tracker impact my data plan?

We are frequently asked during the sales process about the impact of running a mobile app on a driver's data plan.

If you have been through a demonstration of the application, you have seen for yourself that it is very fast. This is achieved not only by caching, but also by limiting requests to and from the server to only the bare necessities.  By minimizing the amount of data going back and forth, we maximize the application's performance.   By happy coincidence, this also minimizes our footprint on your data plan.

The illustration below shows the ajax traffic of the application during a typical transaction, in this case picking up a container.  The whole process consumes 5.749 KB of data.  The driver would have to perform this transaction 174 times to consume 1 MB of data and 174,000 times to have a 1 GB impact on the data plan.

The answer to the original question is that Box Tracker will have almost no impact on your data plan.

Data plan imact



GPS Tracking For Dumpsters, Job Sites and Drivers


MapItBox Tracker has a brand new mapping interface called MapIt! Our new Google Maps integration lets you display drivers, work orders, containers, and local traffic on a single map.  Use the filters to drill into specific asset classes, order types, drivers,  etc.  

Read more about our our new mapping interface.




Web Site vs App

We are often asked about an app to download from the various app stores. Conventional wisdom has come to accept that the only way to do mobile software is through an installed app.  In fact, many of the apps we use are simply portraying web site data on an installed application.  

Box Track is a true  born on the cloud application.  The data lives in the cloud and the functionality is delivered via a web browser.  Why, you might ask, would we choose to deliver the application via a web site instead of the app store?  

For one thing, the web is Platform Agnostic.  Let's think about the various devices that we encounter on a daily basis: desk top computers, laptop computers, tablets, smart phones.  How many people do you know who own an iPad, a Droid phone, and Windows PC or laptop?  My guess would be a lot.  Software sold through the app stores targets the specific device and the operating system it runs.  

All of those devices, however, have an internet connection and a web browser.  By delivering Box Tracker via a web site, the application behaves consistantly from device to device, operating system to operating system. In addition, you are assured of being on the latest, greatest version without having to run updates or buy upgrades.